We at Showell take great pride in how easy it is to tailor presentations with our tool. "Why is it so important to tailor presentations for customers", one might ask. Well, you'll find the answer for that. And then you'll also learn 8 rules to tailor your presentations with Showell.
You might know the story: A group of blind men ran into a strange animal, an elephant. None of them had met an elephant before. They were curious and said: “Let’s inspect and learn it by touch”. And so they did. The first blind man, whose hand landed on the trunk, said “This animal is like a thick snake”. The second one reached its leg and said, “the elephant is a pillar like a tree-trunk”. The third blind man placed his hand upon the elephant’s side and shouted, “this animal is like a huge wall”. The fourth touched the elephant’s tail and described it as a rope.
All of these blind men were right. Even though an elephant isn’t a thick snake, tree-trunk, wall nor a rope, for each of them their point of view was true. Their experience was real even though the whole concept of an elephant was left unfinished.
In sales, as the concepts and solutions are getting more and more complex, your customers are like the blind men, when first introduced to your product or service. But unlike the blind men that were curious about the elephant, your customer doesn’t actually care about your product.
That’s why you need to be able to start from something familiar. Maybe the blind man doesn’t know the concept of an elephant, but he knows the snake, pillar, wall or the rope – and has an idea what those can do for his business.
“the most important part of any presentation is the audience”
After finding the common ground, you can start to explain the whole concept of the product. All of the cool features that it has and how it can help your customer.
This – finding the common ground – is what tailoring is. It is rewriting your story to start off from where your customer is now – and then telling them, where your product can take them. This is why you should tailor your every presentation.
Remember, whether it was face-to-face or virtual meeting, the most important part of your presentation is your audience. Consider everything you do to meet the needs of your audience.
If your audience is looking for more information, give them information. If your audience is waiting for a sales pitch, give them a sales pitch. If your audience wishes to be educated, then educate them. It is really important to learn to investigate your audience before the meeting.
Your audience will make two decisions in the first few seconds of your presentation. Will they like you and will they trust you. After those first few seconds it is really hard to change those two made decisions. So, think carefully how you start your presentations. Reflect and learn from your experiences. To do well in sales you want people to like you and to trust you.
This is something that you can learn from experience but it also is something that your colleagues can help you with. Remember sales is teamwork. Statistically, if you are able to cover 5 of the most commonly asked questions, you are already very well prepared.
No matter how well you have studied your audience’s expectations for your presentation, surprises are possible and eventual. That’s why you need to be prepared to change your angle on the go. Sometimes instead of a trunk your audience needs a wall. And remember – you don’t need to change the whole concept just the common ground.
From the times of Aristotle all persuasive communication has aimed to speak to the mind and to the heart. A good presentation has the facts delivered in an emotionally appealing way. Don’t be corny, though. Creating a great presentation isn’t easy and it’s a good idea to ask help and feedback in doing this. Sales is teamwork.
When you go on a date, a monologue seldom is sexy. The communication in your business meetings is no different. Remember, the most important part of your presentation is your audience. Ask if they’re doing fine, understanding what you’re trying to explain and if they find your story interesting. Think of good questions beforehand, it is your responsibility to help your partner enjoy your date.
Humor is difficult. Jokes and business meetings are generally a bad match. People tend to like positive people in positive surroundings, so if you can with humor make the meeting, your customer, the weather or yourself to be seen in a more positive way – give it a shot. Never ever slip out an offensive joke – it makes you look like an idiot.
Remember always who you represent. It’s not just you that is meeting with the customer. You represent your company’s brand – the past, present and the future of it. You represent all the people that have worked hard to get your company to where it is at this point. So make sure to do good for your company’s brand in every meeting – you owe it to the ones who are carrying you on their shoulders.
Tailoring presentations with Showell is easy and fun. Learn how it’s done. Then it’s your turn. Good luck.