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Jun 202513 min read

7 Ways to Use AI in Field Sales: Tools and Prompts That Actually Help

7 Ways to Use AI in Field Sales: Tools and Prompts That Actually Help
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Field sales aren't slowing down, it’s speeding up. Reps are managing more customers, more campaigns, and more admin than ever before.

The problem? Too much of that time is spent on low-value tasks: planning routes, logging notes, tracking down materials, or writing emails after a long day of visits. It’s not about effort. It’s about time lost on work that doesn’t move deals forward.

This is where AI can help.

From automating prep to improving follow-ups and surfacing the right content faster, AI gives field reps practical ways to reduce busywork and stay focused on selling. You don’t need to overhaul your process, just enhance it, one step at a time.

In this post, you’ll find 7 actionable ways to start using AI in your daily field sales workflow, plus the tools and prompts to help you get started.

What you'll find in this blog:

 

Why Use AI in Field Sales?

Field sales are demanding. Reps juggle travel, meetings, CRM updates, lead follow-ups, and admin work, often with little direct support.

The challenge isn’t lack of effort. It’s that too much time is spent on tasks that don't help them achieve their quotas. Planning routes, chasing low-quality leads, updating call notes. These all add up.

That’s where AI can help.

AI helps reps focus on selling by reducing the time spent on manual, repetitive work. It brings faster prep, smarter prioritization, and easier follow-ups, without adding more tools or complexity.

Used right, AI becomes a daily assistant, not a disruption.

Here’s how to start using it in your workflow.

1. Plan Smarter Routes With AI-Powered Scheduling Tools

Route planning takes time. Between checking maps, comparing schedules, and coordinating with clients, reps can lose hours every week that could be spent selling.

AI-powered scheduling and mapping tools help reps plan more efficient travel by factoring in location, traffic patterns, meeting length, and priority level. This makes it easier to fit more high-value meetings into the day.

 

Here is how it works:

  • The rep enters their scheduled meetings into Veloxy or Badger Maps, which are AI-supported route planning tools designed for field sales.

  • The tool uses real-time traffic data, appointment times, and geographic locations to calculate the most efficient travel route.

  • It reorganizes the day to reduce backtracking and minimize travel time, while also identifying gaps in the schedule that could be filled with nearby meetings.

  • For scheduling new appointments, tools like Calendly can automatically offer time slots based on the rep’s availability and optimized travel plan.

 

What Reps and Managers Gain

Implementing AI-supported route planning offers more than just convenience. The benefits directly impact both productivity and performance:

  • More client meetings per day: With less time spent in transit, reps can book additional appointments and increase their selling opportunities.

  • Better use of high-priority time slots: AI tools help reps schedule their most important meetings during optimal hours, improving engagement and deal progression.

  • Reduced mental load: By automating logistics, reps can focus their attention on buyer conversations, not calendars and maps.

  • Improved forecasting and accountability: Sales managers get clearer visibility into how reps are structuring their days and where time is being invested.

These gains make a noticeable difference in weekly activity volume, rep satisfaction, and overall sales velocity.

2. Stay Focused With AI-Powered Account Prioritization

In field sales, reps often operate within structured sales cycles, with multiple campaigns per year. Each campaign comes with new products, updated materials, placement instructions, and clear targets.

With dozens or even hundreds of accounts to manage, it’s easy for reps to spend too much time on the wrong customers: accounts that are underperforming, not aligned with the campaign, or simply not ready to buy.

AI-supported account prioritization helps field reps stay focused on the customers and tasks that are most relevant to each campaign.

 

Here is how it works:

  • The rep reviews their customer list for the current cycle using tools like Salesforce Einstein, Outreach, or a custom CRM with AI ranking built in.

  • The tool evaluates campaign-specific factors such as past performance, order history, content engagement, and timing to surface which accounts need attention now.

  • Accounts are flagged by priority: for example, key accounts that haven’t yet received new campaign materials, or those falling behind their cycle-specific targets.

  • Reps can use ChatGPT to quickly generate questions or talking points tailored to that account’s history and product focus. Here are some prompt examples by industry:

    • Retail (Consumer Electronics):

      • “Summarize this retailer’s sell-through performance over the last three campaigns and suggest 3 questions I should ask about display compliance and shelf space.”

    • Pharma/Medtech:

      • “Provide key talking points for a hospital account that has delayed previous product onboarding. Include compliance or training follow-up questions relevant to the current campaign.”

    • FMCG/Grocery:

      • “Give me a breakdown of this store chain’s seasonal ordering trends and 3 questions to ask about promotional execution and in-store visibility.”

    • Industrial Equipment:

      • “What were this client’s top purchased SKUs during the last two cycles? Suggest questions to uncover upcoming replacement or upsell opportunities.”

 

What Reps and Managers Gain

AI prioritization helps reps make better use of their time, especially in face-to-face meetings that support both key accounts and new business.

  • Stronger campaign execution: Reps stay focused on the accounts that matter most for each sales cycle.

  • Higher content engagement: Reps can track which accounts have received and interacted with updated campaign materials.

  • More informed meetings: Prep is faster and more focused, helping reps tailor their message for each customer.

  • Smarter rep management: Sales managers get visibility into account activity, gaps, and content performance during the cycle.

When reps know which accounts to focus on and why, it’s easier to hit targets and keep campaigns on track.

3. Save Time With AI-Powered CRM Updates and Note Summaries

Logging meeting notes, call summaries, and CRM updates can easily take up hours each week. For field sales reps handling multiple face-to-face visits per day, this admin work often gets delayed, rushed, or skipped altogether.

AI tools can automate this process by capturing conversations, generating summaries, and logging key information, so reps can focus on follow-ups and planning their next visit.

 

Here is how it works:

  • The rep uses a notetaker tool like Otter.ai, Fireflies, or Salesloft to record sales meetings or calls using their mobile device.

  • The tool automatically transcribes the conversation and generates a summary, including key discussion points, action items, and follow-up tasks.

  • The rep can review and edit the summary as needed, then send it directly into their CRM. Some tools also tag entries by campaign or product line.

  • For deeper refinement, reps can use ChatGPT to clean up or reformat notes. For example:

    • “Summarize this call transcript into a clean CRM entry with bullet points for discussion topics, action items, and objections raised.”

 

What Reps and Managers Gain

Automating CRM updates with AI not only saves time, it improves accuracy, consistency, and follow-through.

  • Faster data entry: Reps can log notes immediately after a meeting, even on the go.

  • Cleaner, more actionable records: Summaries are clearer and easier to review later.

  • Improved coaching and forecasting: Managers have better visibility into conversations and customer status.

  • More time for follow-ups: Less manual work means more energy spent on meaningful customer interactions.

This keeps your data up to date without pulling reps away from their main priority,  engaging with accounts during every cycle.

4. Prep for Meetings With Instant Account Briefings

With packed schedules and back-to-back meetings, field reps often have limited time to prepare. It's easy to overlook recent orders, content sent, or objections raised, especially when moving between different types of accounts during a campaign cycle.

AI can help reps organize and summarize key information faster by transforming scattered data into a clean, usable meeting briefing.

 

Here is how it works:

  • The rep gathers relevant inputs like recent orders, CRM notes, campaign materials, and key contacts. This information can be copied from CRM exports, email threads, or internal documents.

  • Using ChatGPT, the rep pastes this content into a prompt and asks the AI to structure it into a clean summary. For example:

    • Summarize this account’s last three orders, recent campaign interactions, and known objections. Organize into bullet points I can review before a meeting.”

  • The AI can also help generate tailored talking points or questions based on product lines or customer segments.

This doesn’t replace research,  but it reduces the prep time significantly and improves focus before the meeting.

 

What Reps and Managers Gain

Quick, AI-supported briefings give field reps a faster way to show up prepared and aligned with campaign goals.

  • Faster prep time: Reps can get organized in minutes instead of digging through multiple systems.

  • Better personalization: Talking points and questions are shaped around each customer’s history.

  • More consistent messaging: Teams are better aligned on what to say, when, and why.

  • Higher meeting impact: More confident conversations, better engagement, and clearer next steps.

AI helps transform scattered information into focused insights, so reps can make every meeting count.

5. Improve Pitching and Objection Handling With Roleplay Prompts

Field sales reps often present similar product stories across multiple accounts, but the ability to tailor those stories and handle objections effectively can vary from rep to rep.

AI tools can be used for quick roleplay simulations, objection handling practice, and refining how reps communicate value, all without needing a live coach or manager on hand.

 

Here is how it works:

  • The rep opens ChatGPT and inputs a prompt based on their upcoming meeting, product, or industry context.

  • The AI plays the role of a customer or prospect, simulating realistic objections, hesitation, or buying signals.

  • The rep practices responding and can ask ChatGPT to critique or revise their message for clarity, tone, or relevance.

  • This can be used before key meetings, during downtime, or as part of a regular coaching rhythm.

Here are a few prompt examples by industry:

  • Retail (FMCG):

    • “Act as a category manager for a grocery chain. I’m pitching a seasonal display program for new products. Challenge me with typical objections.”

  • Pharma/Medtech:

    • “You’re a hospital procurement officer. I’m introducing a new device under tight budget conditions. Raise three concerns and ask tough follow-ups.”

  • B2B Manufacturing/Industrial:

    • “You’re a plant manager who’s skeptical about switching suppliers. Let’s roleplay a discussion about reliability and delivery timelines.”

 

What Reps and Managers Gain

  • AI-assisted pitch practice improves how reps present, adapt, and respond in real sales situations.

  • Stronger delivery: Reps gain confidence and fluency by practicing their message in context.

  • Better objection handling: They learn how to respond to common pushbacks with clarity and value.

  • More scalable coaching: Managers can assign prompts for self-led practice between check-ins.

  • Continuous improvement: Reps build the habit of refining how they communicate over time.

This type of roleplay is fast, flexible, and easy to implement across teams, whether onboarding new reps or upskilling experienced ones.

6. Automate Follow-Ups With AI Email Drafts

After a full day of meetings, follow-up emails often get delayed or rushed. For field reps managing high volumes of client visits during a campaign cycle, staying on top of follow-ups can quickly become a challenge.

AI tools can speed up the process by drafting personalized, structured follow-up emails based on meeting notes or bullet points.

 

Here is how it works:

  • The rep writes a few quick notes after the meeting, either manually or by using a note summary tool (see Section 3).

  • These notes are entered into ChatGPT, Lavender, or an AI-supported CRM email assistant. The rep prompts the tool with a clear request, such as:

    “Write a follow-up email to a pharmacy manager I met today. We discussed placing the new cold remedy near the checkout and following up with shelf compliance materials. Make the email friendly and concise.”

  • The AI drafts the message instantly. The rep reviews it, makes adjustments, and sends it, saving valuable time while still delivering a high-quality touchpoint.

 

What Reps and Managers Gain

Automating follow-up writing improves consistency, saves time, and ensures that key conversations don’t fall through the cracks.

  • Faster turnaround: Reps can follow up within minutes of a meeting, not hours later.

  • Better personalization: Emails are tailored to the conversation and campaign context, not copied from a generic template.

  • More consistent communication: Every customer receives a clear, action-focused follow-up.

  • Less admin pressure: Reps spend more time engaging with customers and less time behind a screen.

  • This allows reps to maintain momentum and professionalism across every stage of the sales cycle, even on the busiest days.

7. Find the Right Content Faster With AI-Powered Sales Enablement Tools

Each campaign brings new materials, updated brochures, product launch decks, pricing one-pagers, and planograms. Reps often need to tailor content for different accounts, but digging through shared folders or email threads slows them down.

AI-powered sales enablement platforms help reps find, organize, and deliver the right content, fast. These tools recommend materials based on account type, campaign stage, or past usage — so reps always walk into meetings with the most relevant assets.

 

Here's how that could look like:

  • The rep logs into a sales enablement platform like Showell, where content is pre-organized by campaign, product line, or buyer persona.

  • AI algorithms suggest content based on usage patterns, account engagement history, or campaign stage.

  • Before a meeting, the rep searches for a product or campaign and is shown the most up-to-date version, along with related materials like objection handlers, shelf placement instructions, or training documents.

  • Reps can also track what content was shared, whether it was opened, and how long it was viewed, offering insight into buyer interest.

 

What Reps and Managers Gain

  • Having easy, intelligent access to content helps reps stay prepared, on-brand, and aligned across the team.

  • Faster prep before meetings: Reps can pull the latest content in seconds, not minutes.

  • Less content chaos: Materials are consistently updated and version-controlled in one place.

  • Better meeting delivery: Reps walk in with tailored decks that match the customer and campaign.

  • Smarter follow-up: Usage analytics help reps know which materials resonate and which ones to leave out next time.

  • Manager visibility: Leaders can track content usage across reps and cycles to see what supports sales, and what doesn’t.

Platforms like Showell simplify how content is discovered, presented, and tracked, helping field teams move faster and sell smarter.

 

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In Summary: Bring AI Into the Daily Work of Field Sales

AI doesn’t need to replace how field reps work. It should support it.

From planning smarter routes to organizing campaign materials, summarizing meetings, and improving communication,  AI can make daily field sales tasks faster, more focused, and more consistent.

The key is to start small. Look at where your team is spending the most time on manual work, and test AI tools that lighten that load. Whether it’s prepping for a meeting, practicing a pitch, or writing a follow-up email, every improvement compounds over time.

For sales teams that run on repeatable cycles, consistent messaging, and customer face time, these are practical ways to gain efficiency without adding complexity.

Want to make your field sales team more efficient with smarter content workflows?

Showell helps reps find, present, and track the right materials for every meeting,  even offline. Try it free or book a demo to see how it works.

Learn more about Sales Enablement: 

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