For the latest updates on service availability, visit status.showell.com.
A security issue affecting widely used web technology has prompted organisations around the world to take precautionary measures today.
As a precaution, we have temporarily paused access to Showell while we apply the necessary security update. This proactive measure allows us to complete the security update and carry out the necessary checks before restoring access to Showell.
Our team is actively working on the update, and we expect to restore access to Showell by 18:00 UTC today, 21 October, once our security checks are complete.
What this means for you
- Showell access: Temporarily unavailable for all users while we complete the update.
- Expected restoration: By 18:00 UTC today, 21 October.
- Action required: None. You don't need to make any changes or take any action.
For the latest updates on service availability, visit status.showell.com.
What's happening?
Two security vulnerabilities have been identified in PHP, a widely used technology behind millions of websites and online services worldwide.
The PHP security team has announced a security update to address these vulnerabilities. As a result, organisations using this technology are taking steps to update their systems.
This is a broader security issue affecting online services worldwide, rather than something specific to Showell.
Why is Showell temporarily unavailable?
We've chosen to take a cautious approach. Our team has already taken precautionary measures, and we're now implementing the necessary security update.
Temporarily pausing access allows us to complete the update and carry out the appropriate security checks before bringing the service back online.
What happens next?
Our team is focused on completing the update, verifying that everything is working as expected and restoring access as soon as possible. We currently expect Showell to be available again by 18:00 UTC today, 21 October.
We'll continue sharing updates on service availability, at status.showell.com, including confirmation when the service is available again.
No action is required from you.
We sincerely apologise for the temporary interruption to your work and appreciate your patience and understanding.
The Showell team